Hello Hunter offers their Teledialer as Software as a Service (SAAS) which is the ideal arrangement especially for new call centers and the Teledialer gives you its full feature. This software main feature includes having a flash-based web user interface, an integrated soft phone and multi-user predictive dialer capabilities. The software uses a Web 2.0-based customer relationship management software that is capable of taking multiple-user call logs and contact reminders. The CRM can be customized so that you can enter specific information according to your customer’s requirements.
The Teledialer gives you three options for phone connections. First option would be taking the calls through your normal telephone line. Second would be through the use of a SIP-based VoIP phone and third option would be through its flash-based Web Phone. It is also equipped with an Auto Dial & Predictive Dialing features so that you have increased percentage of successful calls. It automatically filter calls received and only successful calls are transferred to live agents hence increasing productivity level.
Another added feature of the Teledialer is its user-friendly interface and fast responsiveness. This is the only software that would automatically display the customer contact details simultaneously once a call is transferred to an agent. Since Teledialer is offered as Software as a Service (SAAS), there is no requirement for advanced purchase for hardware or software. You also don’t need to pay extra support charges since all fees paid to Hello Hunter include support. Your system will always be updated with the software’s latest version and all of these for a minimal monthly charge.
Minimal investment for a full feature and robust system, the Teledialer from Hello Hunter is definitely worth considering.
Hunting For The Perfect Hosted Predictive Dialer
Hello Hunter offers their Teledialer as Software as a Service (SAAS) which is the ideal arrangement especially for new call centers and the Teledialer gives you its full feature. This software main feature includes having a flash-based web user interface, an integrated soft phone and multi-user predictive dialer capabilities. The software uses a Web 2.0-based customer relationship management software that is capable of taking multiple-user call logs and contact reminders. The CRM can be customized so that you can enter specific information according to your customer’s requirements.
The Teledialer gives you three options for phone connections. First option would be taking the calls through your normal telephone line. Second would be through the use of a SIP-based VoIP phone and third option would be through its flash-based Web Phone. It is also equipped with an Auto Dial & Predictive Dialing features so that you have increased percentage of successful calls. It automatically filter calls received and only successful calls are transferred to live agents hence increasing productivity level.
Another added feature of the Teledialer is its user-friendly interface and fast responsiveness. This is the only software that would automatically display the customer contact details simultaneously once a call is transferred to an agent. Since Teledialer is offered as Software as a Service (SAAS), there is no requirement for advanced purchase for hardware or software. You also don’t need to pay extra support charges since all fees paid to Hello Hunter include support. Your system will always be updated with the software’s latest version and all of these for a minimal monthly charge.
Minimal investment for a full feature and robust system, the Teledialer from Hello Hunter is definitely worth considering.