Category Archives: Call Center

AgentDialer – Predictive Dialer Software from Voicent Communications

By | Published: November 25, 2009
What do you need to run a call center that will be able to handle a predictive dialer software?  With Voicent Communication’s AgentDialer, you only need to have a computer and a physical telephone line or a VoIP to set up your own full functioning call center. AgentDialer is a predictive dialing system with state-of-the-art features [...]
Also posted in Automated Dialing, Hosted Predictive Dialer, Predictive Dialer | Leave a comment

Cloud Integration Services for Call Centers To Be Provided By New Partners Five9 And Bluewolf

By | Published: November 18, 2009
The call center industry is in for another innovative service with Five9, leading provider of on-demand call center software, partnering with a leading agile consulting firm, Bluewolf.  This partnership aims to deliver cloud integrated call center solution which is based on Five9 Cloud Computing Platform for Call Centers. Bluewolf is a Five9 partner and a member [...]
Also posted in Automated Dialing, Hosted Predictive Dialer, Predictive Dialer | Leave a comment

Hunting For The Perfect Hosted Predictive Dialer

By | Published: November 14, 2009
Hello Hunter offers their Teledialer as Software as a Service (SAAS) which is the ideal arrangement especially for new call centers and the Teledialer gives you its full feature.  This software main feature includes having a flash-based web user interface, an integrated soft phone and multi-user predictive dialer capabilities.  The software uses a Web 2.0-based [...]
Also posted in Automated Dialing, Predictive Dialer, Software as a Service | Leave a comment

The Hosted Predictive Dialer That Gives Results

By | Published: November 12, 2009
DialResults presents its hosted predictive dialer solution with DialResults® C3 Predictive dialer, an all in one dialing solution for today’s progressive call center industry.  With the company’s Aculab telephony boards paired with their impeccable experience in developing and improving their software’s dialing engine, DialResults managed to achieve perfection in predictive dialing. The software features automated dial [...]
Also posted in Automated Dialing, Predictive Dialer | Leave a comment

Factors to Consider When Choosing Your Dialing Software

By | Published: November 11, 2009
The call center industry has been around for quite some time but it was in recent years that it actually boomed and became in demand.  Large corporations and even small – medium sized businesses are now utilizing outsourced facilities.  Most companies have seen the advantages of having their own call center that would answer either [...]
Also posted in Automated Dialing, Predictive Dialer, Telemarketing | Leave a comment

The ‘Call’ For Supremacy

By | Published: October 20, 2009
The service and call center industry has made accelerated to its current stage all over the world. It has seen radical changes which challenges technology provider to develop softwares that would meet and at times surpass expectations. The industry has seen amazing growth in the number of companies who ventured into this business, making customer [...]
Also posted in Predictive Dialer | Leave a comment