Category Archives: Automated Dialing

AgentDialer – Predictive Dialer Software from Voicent Communications

By | Published: November 25, 2009
What do you need to run a call center that will be able to handle a predictive dialer software?  With Voicent Communication’s AgentDialer, you only need to have a computer and a physical telephone line or a VoIP to set up your own full functioning call center. AgentDialer is a predictive dialing system with state-of-the-art features [...]
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Cloud Integration Services for Call Centers To Be Provided By New Partners Five9 And Bluewolf

By | Published: November 18, 2009
The call center industry is in for another innovative service with Five9, leading provider of on-demand call center software, partnering with a leading agile consulting firm, Bluewolf.  This partnership aims to deliver cloud integrated call center solution which is based on Five9 Cloud Computing Platform for Call Centers. Bluewolf is a Five9 partner and a member [...]
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Advantage Of Having An Outbound Hosted Predictive

By | Published: November 16, 2009
Telemarketing still takes a substantial activity in the marketing industry.  This reason is quite obvious with the ever increasing number of call centers popping out everywhere like mushrooms.  One difficulty experienced by new start-ups are the investment requirement to establish a properly equipped call center.  However, this can now be avoided if you look hard [...]
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Hunting For The Perfect Hosted Predictive Dialer

By | Published: November 14, 2009
Hello Hunter offers their Teledialer as Software as a Service (SAAS) which is the ideal arrangement especially for new call centers and the Teledialer gives you its full feature.  This software main feature includes having a flash-based web user interface, an integrated soft phone and multi-user predictive dialer capabilities.  The software uses a Web 2.0-based [...]
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The Hosted Predictive Dialer That Gives Results

By | Published: November 12, 2009
DialResults presents its hosted predictive dialer solution with DialResults® C3 Predictive dialer, an all in one dialing solution for today’s progressive call center industry.  With the company’s Aculab telephony boards paired with their impeccable experience in developing and improving their software’s dialing engine, DialResults managed to achieve perfection in predictive dialing. The software features automated dial [...]
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Factors to Consider When Choosing Your Dialing Software

By | Published: November 11, 2009
The call center industry has been around for quite some time but it was in recent years that it actually boomed and became in demand.  Large corporations and even small – medium sized businesses are now utilizing outsourced facilities.  Most companies have seen the advantages of having their own call center that would answer either [...]
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Predictive Dialer Taken To New Altitude

By | Published: October 27, 2009
The award-winning Altitude Unified dialer is a successful predictive dialer that automates outbound call dialing. The system adds intelligence to automated dialing by using customer information to ascertain the best time and practical way to place a call. It also considers the available manpower available and is compliant with current telemarketing regulations. [...]
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