Monthly Archives: October 2009

Predictive Dialer Taken To New Altitude

By | Published: October 27, 2009
The award-winning Altitude Unified dialer is a successful predictive dialer that automates outbound call dialing. The system adds intelligence to automated dialing by using customer information to ascertain the best time and practical way to place a call. It also considers the available manpower available and is compliant with current telemarketing regulations. [...]
Posted in Automated Dialing, Predictive Dialer, Telemarketing | Leave a comment

The ‘Call’ For Supremacy

By | Published: October 20, 2009
The service and call center industry has made accelerated to its current stage all over the world. It has seen radical changes which challenges technology provider to develop softwares that would meet and at times surpass expectations. The industry has seen amazing growth in the number of companies who ventured into this business, making customer [...]
Posted in Call Center, Predictive Dialer | Leave a comment